19-02: Recruitment and Retention of Highway Maintenance Workers

Problem

The general lack of drivers from the Great Recession of 2008-2009 and the retiring of the Baby Boomers, coupled with the long hours and frigid work conditions, contributes to state DOTs’ struggles to find and retain highway maintenance workers.

Objectives

To provide state DOTs with information that can be used to more effectively recruit and retain highway maintenance workers. A related objective is to develop objective data about state DOTs’ recruitment / retention challenges that can be presented to state legislative committees or upper management in order to influence agency policy.

Expected Results

This project will develop five to seven case studies examining agencies’ efforts and experiences in recruitment and retention of highway maintenance workers. Based on these case studies, recommendations will be provided that will include a list of recommended exit interview questions that agencies can use with departing employees to better understand what aspects of the positions could be modified to attract and retain workers.

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